Declaration on Personal Data Protection DG SPORT d.o.o.
This Declaration on Personal Data Protection for DG SPORT d.o.o. has been created in accordance with the General Regulation (EU) No. 2016/679 of the European Parliament and Council dated April 27, 2016, which has been in effect since May 25, 2018.
Please carefully read the following text before using our website. This Privacy Statement is an integral part of the Terms of Business of www.hotel-panorama.com.hr.
Privacy Statement
DG SPORT d.o.o. is committed to protecting the personal data of customers by collecting only necessary and basic customer/user data required to fulfill our obligations. Customers are informed about the usage of collected data and are regularly given the option to choose how their data is used, including the ability to opt out of marketing lists. All user data is strictly kept and is available only to employees who require it for business operations. All employees and business partners of the company are responsible for respecting privacy protection principles.
As the provider of the website www.hotel-panorama.com.hr, DG SPORT d.o.o. adheres to applicable regulations to protect the privacy of its customers, particularly the General Data Protection Regulation (GDPR). This document explains how DG SPORT d.o.o., as a data controller, processes personal data.
We urge all customers and subscribers to read this document carefully to understand what personal data DG SPORT d.o.o. collects and processes, for what purpose, under what legal basis, with whom it shares the data, what protective measures are implemented, and what rights you have regarding access, correction, deletion, and objection to personal data processing.
Each customer or subscriber with any questions about personal data can send an email to voditelj@hotel-panorama.com.hr.
By accepting this Privacy Statement as part of the Terms and Conditions upon registration or subscription to receive product and promotion notifications, the customer or subscriber confirms they have read, understood, and agreed to the processing of personal data as outlined in this Statement.
What type of personal data does DG SPORT d.o.o. collect and process through the website?
DG SPORT d.o.o. collects and processes the personal data of customers who visit www.hotel-panorama.com.hr for the purpose of secure authentication, fulfilling purchase agreements, communicating with customers, potential legal proceedings, and automated processes to improve our services.
Personal data collected includes name, surname, address, city, postal code, email, phone number, IP address, and timestamps of registration or consent.
Cookie Policy
Cookies and tracking technologies may be used on www.hotel-panorama.com.hr for website functionality, traffic analysis, and marketing purposes. Cookies store small amounts of data on a user's device and allow websites to remember previous actions.
Cookies are classified as:
- Session cookies: Temporary and deleted when the browser is closed.
- Persistent cookies: Stored in the browser even after closing and used for remembering login credentials.
- First-party cookies: Set by the website being visited.
- Third-party cookies: Set by external services like Facebook, Instagram, Google Analytics, and AdWords.
Purpose of Personal Data Collection
Personal data is collected to verify customer authenticity, process purchase agreements, deliver goods, communicate with customers, and improve service offerings. Subscribers may receive product and promotional notifications via email, social media, or other communication channels, and data is also used for market research.
Legal Basis for Data Processing
By entering their personal data and accepting the Terms and Conditions, customers enter into a contractual relationship for purchasing goods and services on www.hotel-panorama.com.hr, making data processing lawful.
Subscribers who opt-in to receive marketing notifications by providing their email address consent to data processing. Consent can be withdrawn at any time by emailing voditelj@hotel-panorama.com.hr.
Sharing of Personal Data
Personal data will not be shared with third parties except as necessary for fulfilling purchase agreements, delivering goods, or as required by law. Data may be shared with:
- Delivery service providers
- Newsletter service providers (only with prior consent)
Data Retention Period
Personal data is retained only as long as necessary for its processing purpose. After the purpose ends, data is archived per legal retention requirements.
Access and Correction of Personal Data
Customers can access and modify their personal data by logging into their account. Requests for full data disclosure or corrections can be sent to voditelj@hotel-panorama.com.hr.
Right to Erasure (Right to Be Forgotten)
Customers and subscribers may request deletion of their personal data at any time by emailing voditelj@hotel-panorama.com.hr. Data will be erased without delay.
Right to Object
If a customer believes their data is being processed unlawfully, they can file a complaint at voditelj@hotel-panorama.com.hr or with the relevant Data Protection Agency.
Data Security Measures
Collected data is encrypted with SSL certification to ensure secure communication. Despite precautions, no data transmission over the internet can be 100% secure. DG SPORT d.o.o. stores data within the EU, and any transfers outside the EU are conducted only if deemed compliant with European Commission standards.
Privacy Policy Updates
We regularly update our privacy policy to remain accurate and reserve the right to amend its content. Changes will be communicated transparently via our website.